Rooms Division Manager - Denali Park Village

Aramark

1d•Onsite

About The Position

Summer days are nearly endless in Alaska! Denali Park Village is a highly rated resort located just outside Denali National Park & Preserve nestled on the banks of the Nenana River, just minutes from the park entrance. Open May to September, our guests enjoy comfortable rooms, excellent dining, and live entertainment. 6.2 million acres of Denali National Park & Preserve is home to Mount Denali, the highest point in North America. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. Experience the Endless Summer of Alaska at Denali Park Village Hotel! Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road—4.5 hours from Anchorage and 2 hours from Fairbanks—this breathtaking area offers daily bus services along the park road throughout the warm summer months, providing opportunities for hiking, wildlife viewing, climbing, and camping. Located just 7 miles south of the entrance to Denali National Park, the Denali Park Village Hotel operates from May to September. Our guests enjoy comfortable accommodations, exceptional dining options, and live entertainment in a stunning natural setting. Position Details: This exciting seasonal role is available from Late April through September 2026. We offer competitive wages, comfortable on-site housing, and a variety of fun activities to keep your summer vibrant. Stay active in our on-site gym and enjoy an inclusive meal plan. Join us for an unforgettable adventure in an extraordinary setting! The Rooms Division Manager oversees all aspects of the Front Office, Housekeeping, and Guest Services operations to ensure an exceptional guest experience. This hands-on leader will drive team performance, maintain high service standards, and collaborate across departments to ensure efficiency, consistency, and profitability throughout the busy summer season.

Requirements

3+ years of progressive leadership experience in hotel operations, preferably in Rooms Division management.
Strong understanding of front office systems (PMS), housekeeping operations, and guest service standards.
Proven ability to lead, motivate, and develop seasonal staff from diverse backgrounds.
Excellent leadership and communication skills, assisting the team with inquiries and concerns, as well as resolving production complaints.
Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles.
Excellent communication, organizational, and problem-solving skills.
Flexibility to adapt in a dynamic, fast-paced seasonal environment.
Must be willing to live and work in a remote, seasonal resort community near Denali National Park.

Nice To Haves

Previous remote or seasonal resort experience preferred.

Responsibilities

Lead and manage the Rooms Division, including Front Desk, Housekeeping, and Guest Services teams.
Ensure seamless daily operations, maintaining a strong presence on property to support staff and interact with guests.
Develop and implement service standards, policies, and procedures that align with Denali Park Village’s guest-focused culture.
Monitor guest feedback and operational performance metrics to identify and implement improvements.
Responsible for staffing, scheduling, performance management and evaluations, training, and resource planning.
Partner with Maintenance, Food & Beverage, and Retail teams to ensure a cohesive guest experience.
Oversee inventory control for linens, amenities, and housekeeping supplies.
Support revenue management by monitoring occupancy, room assignments, and rate strategies.
Uphold health, safety, and cleanliness standards in compliance with company and local regulations.
Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals.
Handle guest concerns promptly and professionally to ensure satisfaction and loyalty.
Manage payroll using company software system.