Rooms Division Manager

The Atlas Hotel•Regina, SK

12d•Onsite

About The Position

Here at The Atlas° Hotel, our passion is to become Regina's favourite hotel. We're independent, locally owned, homegrown, and proud to invest in our property, our Crew, and the experiences we create for every guest who walks through our doors. Have you ever stayed at a hotel where everything just seemed to work? The room was spotless, the front desk team had every answer, and the building was cared for from top to bottom. That kind of experience doesn't happen by chance—it happens because of strong leadership behind the scenes. As our Rooms Division Manager, you'll lead the teams responsible for creating those moments every day. From Housekeeping and Front Desk to Maintenance, you'll provide the leadership, direction, and support that keeps our operation running smoothly while helping our Crew thrive. This is a hands-on leadership role for someone who enjoys solving problems, building efficient systems, supporting people, and continually looking for ways to improve the guest experience.

Requirements

5+ years of leadership experience in hotel operations, hospitality management, or a similar operational leadership role.
Proven experience leading multiple departments and developing high-performing teams.
Strong understanding of hotel operations, budgeting, labour management, and operational planning.
A confident leader with excellent communication, coaching, and problem-solving skills.
Comfortable using hotel technology and property management systems.
Highly organized, adaptable, and able to prioritize in a fast-paced environment.
Flexible to work varying hours, including weekends, as business needs require.

Responsibilities

Provide leadership, coaching, and support to the Housekeeping, Front Desk, and Maintenance leadership teams.
Oversee the day-to-day operation of the Rooms Division, ensuring exceptional guest service and operational excellence.
Build efficient processes, systems, and procedures that support the success of the departments.
Assist with recruitment, onboarding, coaching, performance management, and employee development.
Monitor departmental budgets, labour costs, inventories, and operational expenses while identifying opportunities for efficiencies and cost savings.
Establish priorities, delegate responsibilities, and ensure policies, procedures, and brand standards are consistently followed.
Handle escalated guest concerns and work collaboratively to deliver positive outcomes.
Analyze reports, complete operational audits, and oversee projects that improve efficiency and the overall guest experience.
Jump in wherever needed to support the operation and lead by example.