Roommate Housing Coordinator

EASTERSEALS ARKANSAS•Little Rock, AR

About The Position

The Roommate Housing Coordinator manages the intake process for the Roommate Housing Program, including referrals, matching surveys, events, family meetings, apartment applications, and coordination of technology assessments. The role coordinates roommate matches, guides families through the housing process, communicates with families and individuals served, and manages housing logistics such as leases, utilities, and cable. The coordinator manages the Roommate Housing interest list, schedules tours, coordinates the Roommate Housing Team, and works with referrals to determine housing needs and begin intake. Once a roommate match is confirmed, the coordinator communicates with the CES Waiver DSM to lead development of the waiver plan of services for individuals sharing an apartment, overnight staffing, and remote monitoring. The position also maintains knowledge of relevant eligibility, funding, and licensure requirements; maintains database information; reports on referrals; participates in enrollment meetings; and manages departmental inventory and supplies. The position assists individuals in identifying and using community resources and natural supports, working cooperatively with individuals, families, PASSE, state and federal agencies, and other service professionals. It requires knowledge of CES Waiver licensing regulations and ESA policies and procedures, as well as compliance with applicable laws, regulations, and HIPAA requirements. The employee may access protected health information within their program but must not access other protected health information without approval from a supervisor or Privacy Officer. The position has no direct reports or supervisory responsibilities. The role requires a valid Arkansas driver’s license. Its physical demands include frequent standing, walking, sitting, climbing or balancing, stooping, kneeling, crouching or crawling, and occasional lifting or moving of up to 100 pounds. The employee is frequently exposed to moving mechanical parts and occasionally to outside weather conditions; the noise level is usually moderate. Easterseals Arkansas designates this as a non-safety-sensitive position under the Arkansas Medical Marijuana Amendment.

Requirements

High school diploma or GED and 3–5 years of experience providing administrative services in a program supporting individuals with an intellectual or developmental disability, or in another social services or health-related program.
Valid Arkansas driver’s license.
Excellent interpersonal and leadership skills.
Excellent organizational, attention-to-detail, and time-management skills.
Excellent written and verbal communication skills.
Proficiency with technology and the ability to navigate multiple technology platforms.
Ability to read, analyze, and interpret professional journals, technical procedures, statutes, or governmental regulations.
Ability to present to groups and answer questions in person and via video conference.
Strong computer skills, including email, calendar, word processing, spreadsheet, video conferencing, and presentation software.
Ability to work effectively and collaboratively with individuals served who have diverse learning levels.
Ability to manage a diverse and demanding workload.
Demonstrated commitment to diversity, equity, and inclusiveness.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Manage and direct all aspects of the Roommate Housing interest list.
Schedule and coordinate tours for interested individuals, family members, and other stakeholders.
Coordinate activities of the organization’s Roommate Housing Team.
Engage with referrals to determine housing needs, answer questions, and initiate the intake process.
After a roommate match is confirmed, communicate with the CES Waiver DSM to lead development of the waiver plan of services for individuals sharing an apartment, overnight staffing, and remote monitoring.
Maintain current knowledge of eligibility, funding, and licensure requirements, including DHS/DDS, DPSQA, and PASSE requirements.
Maintain information in the database.
Provide weekly reports on referral status and participate in enrollment meetings.
Manage departmental inventory and purchase supplies.
Assist individuals in identifying and using community resources and natural supports, working cooperatively with individuals, families, PASSE, state and federal agencies, and other service professionals.
Comply with CES Waiver licensing regulations, ESA policies and procedures, the Rules of the Road defensive driving manual, applicable laws and regulations, and HIPAA requirements.