Facilitator Room Service
About The Position
The Room Service (RS) Facilitator must complete any assigned duties/tasks professionally, accurately and as timely as possible. This role requires a thorough understanding of the Room Service/Tray Monitor System and is responsible for the assembly of RS meals for patients/customers. The facilitator must be able to multi-task and work at a fast pace, ensuring that meals/services provided are courteous, accurate, and timely. Responsibilities include cleaning work surfaces, equipment, and floors in the workstation, and assisting in transporting Room Service Carts to units to deliver meals. The facilitator must notify appropriate care providers of patient meal service needs (e.g., those receiving insulin, documentation of PO intake). Politeness, friendliness, and helpfulness with co-workers, patients, nurses, and customers are essential. The role may involve working in the dish-room or other areas as needed. The facilitator must uphold all DHEC/DNV regulations regarding food safety, facility upkeep, cleaning, and sanitation, and record food service and DHEC reports, logs, and records. Proper personal and hand hygiene practices must be maintained at all times. Any identified problems must be relayed to the Coordinator/Supervisor/Management in a timely manner. Flexibility with schedule times is required. These responsibilities contribute to meeting the nutrition, safety, and specific needs of the patients and all others served. The facilitator will also complete any other duties as assigned by a Supervisor, Coordinator, Lead, or Management.
Requirements
- High School diploma/GED or one-year applicable food service/customer service experience.
- Ability to read and write.
- Ability to follow both verbal and written instructions regarding patient care, nutrition, and infection control policies.
- Good customer service/communication skills.
- Ability to push weights up to 200#.
- Constant standing and walking are necessary.
Responsibilities
- Complete assigned duties/tasks professionally, accurately, and as timely as possible.
- Understand the Room Service/Tray Monitor System.
- Assemble RS meals for patients/customers.
- Multi-task and work at a fast pace.
- Provide courteous, accurate, and timely meals/services to patients/customers.
- Clean work surfaces, equipment, and floors in the workstation.
- Assist in transporting Room Service Carts to units to deliver meals.
- Notify appropriate care providers of patient meal service needs.
- Be polite, friendly, and helpful with co-workers/patients/nurses/customers.
- Work in the dish-room or other areas as needed.
- Uphold all DHEC/DNV regulations regarding food safety, facility upkeep, cleaning, and sanitation.
- Record food service and DHEC reports, logs, and records.
- Uphold proper personal and hand hygiene practices at all times.
- Relay any identified problems to the Coordinator/Supervisor/Management in a timely manner.
- Be flexible with schedule times.
- Complete any other duties as assigned by Supervisor, Coordinator, Lead, or Management.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
