Room Service Facilitator, Full Time, 1st and- 2nd Shift
About The Position
The Room Service Facilitator is responsible for the accurate and timely completion of assigned duties related to the Room Service (RS) tray monitor system. This role involves the assembly of RS meals for patients and customers, ensuring courteous, accurate, and timely service. The facilitator must maintain a clean work environment, assist in transporting meal carts, and communicate patient needs to appropriate care providers. Adherence to DHEC/DNV regulations regarding food safety, sanitation, and facility upkeep is crucial. This position contributes to meeting the nutritional, safety, and specific needs of patients and others served.
Requirements
- High School diploma/GED or one-year applicable food service/customer service experience.
- Ability to read and write.
- Ability to follow both verbal and written instructions regarding patient care, nutrition, and infection control policies.
- Good customer service/communication skills.
- Must be able to complete any assigned duties/tasks professionally, accurately and as timely as possible.
- Must have a thorough understanding of Room Service/Tray Monitor System.
- Must be able to multi-task and able to work at a fast pace.
- Must be polite, friendly, and helpful with co-workers/patients/nurses/customers.
- Must be flexible with schedule times.
Responsibilities
- Complete assigned duties/tasks professionally, accurately, and as timely as possible.
- Assemble Room Service meals for patients/customers.
- Ensure meals/services are provided courteously, accurately, and timely.
- Clean work surfaces, equipment, and floors in the workstation.
- Assist in transporting Room Service Carts to units to deliver meals to patients.
- Notify appropriate care providers of patient meal service needs (e.g., insulin, PO intake documentation).
- Be polite, friendly, and helpful with co-workers, patients, nurses, and customers.
- Work in the dish-room or other areas as needed.
- Uphold all DHEC/DNV regulations regarding food safety, facility upkeep, cleaning, and sanitation.
- Record food service and DHEC reports, logs, and records.
- Uphold proper personal and hand hygiene practices at all times.
- Relay any identified problems to the Coordinator/Supervisor/Management in a timely manner.
- Be flexible with schedule times.
- Complete any other duties as assigned by Supervisor, Coordinator, Lead, or Management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
