Room Service Facilitator, Full Time, 1st and- 2nd Shift

Self Regional Healthcare•Greenwood, SC

10d•Onsite

About The Position

The Room Service Facilitator is responsible for completing assigned duties professionally, accurately, and in a timely manner. This role requires a thorough understanding of the Room Service/Tray Monitor System and involves the assembly of Room Service meals for patients/customers. The facilitator must be able to multi-task in a fast-paced environment, ensuring meals and services are provided courteously, accurately, and promptly. Responsibilities include cleaning work surfaces, equipment, and floors, assisting in transporting Room Service Carts to units for meal delivery, and notifying appropriate care providers of patient meal service needs. The role also requires maintaining politeness, friendliness, and helpfulness towards colleagues, patients, nurses, and customers, and may involve working in the dish-room or other areas as needed. Upholding DHEC/DNV regulations regarding food safety, facility upkeep, cleaning, and sanitation is crucial. The facilitator will record food service reports, logs, and records, and must adhere to proper personal and hand hygiene practices. Any identified problems must be relayed to a Coordinator/Supervisor/Management promptly. Flexibility with schedule times is required. These responsibilities contribute to meeting the nutrition, safety, and specific needs of patients and all others served. Additional duties may be assigned by a Supervisor, Coordinator, Lead, or Management.

Requirements

High School diploma/GED or one-year applicable food service/customer service experience.
Must be able to read and write.
Must be able to follow both verbal and written instructions regarding patient care, nutrition, and infection control policies.
Must have good customer service/communication skills.
Pushing weights up to 200# required.
Constant standing and walking are necessary.

Nice To Haves

Thorough understanding of Room Service/Tray Monitor System.

Responsibilities

Complete assigned duties/tasks professionally, accurately, and as timely as possible.
Assemble Room Service (RS) meals for patients/customers.
Ensure meals/services provided to patients/customers are done courteously, accurately, and timely.
Clean work surface/equipment/floors in the work station.
Assist in transporting Room Service Carts to units to deliver meals to patients.
Notify appropriate care providers when patient meal service needs are identified.
Be polite, friendly, and helpful with co-workers/patients/nurses/customers.
Work in the dish-room or other areas as needed.
Uphold all DHEC/DNV regulations regarding food safety, facility upkeep, cleaning, and sanitation.
Record food service and DHEC reports, logs, and records.
Uphold proper personal and hand hygiene practices at all times.
Relay any identified problems to the Coordinator/Supervisor/Management in a timely manner.
Be flexible with schedule times.
Complete any other duties as assigned by Supervisor, Coordinator, Lead or Management.