Room Service Attendant

Headlands Lodge, Inn at Kiwanda, Hart's Camp•Pacific City, OR

8d•Onsite

About The Position

Meridian Restaurant and Bar, located inside the Headlands Coastal Lodge and Spa, is a medium-sized restaurant focused on innovative northwest coastal cuisine with the warmth and genuineness that Oregon is famous for. This role offers the opportunity to expand skills while enjoying the views of the Oregon Coast and serving guests from around the world, ensuring no two days are ever the same. The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul," fostering a culture where individual distinctions are valued within a collective soul. The team is a group of individuals who share a passion for hospitality, allowing their personalities to shine and having fun. As a Room Service Attendant, you will provide Headlands Coastal Lodge guests with the extraordinary coastal experience of enjoying Meridian’s food and drinks in the comfort of their rooms or cottages, directly interacting with customers to create memorable experiences.

Requirements

Must be 21 years of age or older.
Must have prior food service experience, preferably in a fine dining establishment.
Obtain a Food Handler’s Card and O.L.C.C. Permit.
Must have professional appearance and excellent customer service skills.
Speak, read, write, and understand the primary language of the work location.
Must be able to stand for long periods of time, stoop, bend, and lift to 50 pounds.
Develop and maintain collaborative and respectful working relationships with team members and others.

Responsibilities

Receive food and beverage orders while making recommendations from knowledge of the Meridian menu.
Participates in the assembly of trays to meet guests’ requests.
Deliver food and beverage orders.
Delivers trays to guest rooms in a timely manner.
Properly handle billing, gratuities, and other financial matters related to each guest.
Maintain assigned and specific side work to ensure dining room cleanliness.
Interact with guests in a friendly and efficient manner.
Operate the POS for order placement and receipt of payment.
Perform all opening and closing duties as assigned.
Ensure meeting all compliance with Headlands and Meridian Policies, and the Health Department and OLCC Laws.
Perform other duties as requested and instructed by the restaurant manager.
Work and act as a team player in all interactions with the Headland's Employees.