Room Inspector
Churchill Downs Incorporated•Oak Grove, KY
•Onsite
About The Position
The Room Inspector oversees housekeeping staff, such as making room assignments, directing housekeeping staff’s performance, and evaluating housekeepers’ performance. The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.
Requirements
- Ability to maintain high levels of confidentiality and integrity.
- Maintain interpersonal working relationships among all Team Members and the public.
- Excellent verbal and written communication skills.
- Willingness to assume overall responsibility relative to the performance of the position
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
- Available to work when needed, including weekends, holidays, and nights.
- High School Diploma or equivalent.
- Must be able to multi-task and take direction.
- Able to obtain and maintain a valid Kentucky gaming/racing license
Nice To Haves
- Previous housekeeping experience preferred.
Responsibilities
- Open the housekeeping office daily, create room assignments if required
- Inspects hotel rooms after being cleaned by room attendants to ensure they meet the established standards
- Train new hires to meet cleanliness expectations
- Handle lost and found inquiries
- Effectively communicate with Front Desk and Housekeeping staff members
- Oversee housekeeping staff, such as making room assignments, directing housekeeping staff’s performance, and evaluating housekeepers’ performance
- Recommends counseling and potential disciplinary action for housekeeping personnel
- Submit facility work orders for needed repairs
- Assist housekeepers if short-handed
- Assist in cleaning rooms if short-handed
- Promotes outstanding customer relations
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
