Room Inspector

Churchill Downs Incorporated•Dumfries, VA

4d•Onsite

About The Position

The Room Inspector is responsible for assisting in all aspects related to hotel housekeeping and the laundry room. The Room Inspector assists the Hotel Manager and Housekeeping Supervisor in day-to-day supervision of the hourly team members as well as training all new team members.

Requirements

Ability to maintain high energy level in a fast-paced environment and manage multiple tasks simultaneously.
Ability to maintain important levels of confidentiality and integrity.
Maintain interpersonal working relationships among all Team Members and the public.
Excellent verbal and written communication skills.
Willingness to assume overall responsibility relative to the performance of the position.
Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer focused.
Available to work when needed, including weekends, holidays, and nights.
Works on the floor 90% of the time with a “hands-on” mentality for guest service.
Self-motivated with attention to detail
High School Diploma or GED preferred.
Equivalent combination of education and progressive, relevant, and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
Must have schedule flexibility including evenings, weekends, holiday shifts and overtime when needed.
Good verbal and written communication skills required.
Knowledge of housekeeping service techniques and productivity expectations.
Ability to identify and prioritize issues.
Must be personable and professional, capable of using caution and discretion in communication.
Virginia Racing Commission License
Valid Driver’s License with a minimum of three (3) years driving experience.

Responsibilities

Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and the laundry area.
Inspect all cleaned rooms to ensure that each room meets the standards of excellence set forth by the Housekeeping Department, Hotel, and CDI.
Creates room assignments for guest room attendants.
Responsible for daily inspections of rooms
Inspects hotel public areas daily to ensure quality assurance.
Prepares the department’s weekly schedule in conjunction with weekly room forecast.
Assist with monthly inventory.
Actively seek opportunities for streamlining, improving efficiencies, and eliminating product waste and/or shrinkage.
Informs Hotel Manager and/or Housekeeping Supervisor of needed supplies.
Ensures completion of inspection sheets for all check outs
Handles all inquiries regarding Lost and Found
Helps to ensure that procedures established by the hotel are followed and reports deviations to procedures/protocol to the supervisor.
Assist in the direct training of new hires.
Report room discrepancies to Front Desk
Performs any other duties as assigned.
Other duties as assigned.