Room Inspector

Churchill Downs IncorporatedTerre Haute, IN
Onsite

About The Position

The Room Inspector examines hotel rooms after they have been cleaned to ensure they meet the level of cleanliness expected by the company. The Room Inspector may oversee housekeeping staff and make room assignments, direct housekeeping staff’s performance, and evaluate performance.

Requirements

  • Ability to maintain high levels of confidentiality and integrity
  • Maintain interpersonal working relationships among all Team Members and the public
  • Excellent verbal and written communication skills
  • Willingness to assume overall responsibility relative to the performance of the position
  • Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
  • Available to work when needed, including weekends, holidays, and nights
  • High School Diploma or equivalent preferred.
  • Previous housekeeping experience preferred.
  • Must be able to multi-task and take direction.
  • Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
  • Must be able to obtain and maintain appropriate applicable licensing.

Responsibilities

  • Open housekeeping office daily, create room assignments
  • Train new hires to meet cleanliness expectations
  • Handle lost and found inquiries
  • Effectively communicate with Welcome Desk and Housekeeping staff members
  • Oversee housekeeping staff, directing housekeeping staff’s performance, and evaluating performance through the inspection of cleaned rooms and public areas.
  • Recommends counseling and potential disciplinary action for housekeeping personnel
  • Assist room attendants if short-handed
  • Promotes outstanding customer relations
  • Other duties as assigned.

Benefits

  • 401k Plan with company match
  • Employee Stock Purchase Plan (15% discount)
  • Health, Dental, & Vision Insurance
  • Flexible Spending Account
  • Health Savings Account
  • Company Paid Short-Term and Long-Term Disability Plans
  • Company Paid Basic-Term Life Insurance
  • Paid Time Off
  • Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
  • A Variety of Team Member Discounts including: Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts
  • Fun Team Member Events
  • Company-Sponsored Volunteer Opportunities
  • Team Member Recognition Program
  • Advancement opportunities and the chance for further professional development
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