Room Inspector - HSKP

Pyramid Global Hospitality • Chandler, AZ

5d • Onsite

About The Position

Pyramid Global Hospitality is hiring a Housekeeping Inspector for the Marriott Phoenix Chandler Hotel. The role supports the Housekeeping Manager and Assistant Housekeeping Manager in leading the housekeeping team and ensures guest rooms and public spaces meet Marriott brand standards and cleanliness expectations. The inspector helps keep rooms guest-ready, assists with guest requests and housekeeping work as needed, and contributes to a positive, safe, team-oriented environment while delivering outstanding guest service.

Requirements

• At least six months of hotel housekeeping inspection experience at a property of similar size and quality.
• Working knowledge of hotel housekeeping procedures, quality standards, safety practices, and security policies.
• Strong attention to detail and ability to identify cleanliness and maintenance concerns.
• Excellent communication and interpersonal skills, including the ability to coach, motivate, and lead team members.
• Ability to communicate professionally and courteously with guests and fellow associates.
• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment.
• Flexibility to work mornings, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, stoop, kneel, reach, and climb stairs as needed.
• Ability to lift, carry, push, or pull up to 25 pounds.
• Ability to move throughout all areas of the hotel while performing room inspections.

Nice To Haves

• Experience with hotel Property Management Systems (PMS).

Responsibilities

• Inspect vacant, occupied, and check-out guest rooms for cleanliness, presentation, and compliance with Marriott brand standards.
• Ensure guest rooms, public areas, and back-of-house spaces meet hotel quality and cleanliness expectations.
• Identify and promptly report maintenance concerns to the Engineering team, following up as needed.
• Respond to and assist with special guest requests, including requests for towels, pillows, blankets, and other amenities.
• Coach, guide, and support Room Attendants and House Attendants to promote improvement and maintain performance standards.
• Ensure team members have the supplies, equipment, and resources needed to perform their duties efficiently.
• Work with the housekeeping leadership team to ensure rooms are guest-ready and operational goals are achieved.
• Assist with room cleaning and other housekeeping duties when business demands require.
• Promote a positive, safe, team-oriented work environment and provide outstanding guest service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed