Room Inspector - HSKP

Pyramid Global Hospitality • Chandler, AZ

3d • Onsite

About The Position

The Marriott Phoenix Chandler Hotel is seeking a detail-oriented, motivated, and service-focused Housekeeping Inspector to support the Housekeeping Manager and Assistant Housekeeping Manager in leading the housekeeping team. The role helps ensure guest rooms and public spaces consistently meet Marriott brand standards and provide an exceptional guest experience. The inspector may assist with room cleaning and other housekeeping duties when business demands require.

Requirements

• At least six months of housekeeping inspection experience in a hotel of similar size and quality.
• Working knowledge of hotel housekeeping procedures, quality standards, safety practices, and security policies.
• Strong attention to detail and ability to identify cleanliness and maintenance concerns.
• Excellent communication and interpersonal skills, including the ability to coach, motivate, and lead team members.
• Ability to communicate professionally and courteously with guests and fellow associates.
• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment.
• Flexibility to work a schedule that includes mornings, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, stoop, kneel, reach, and climb stairs as needed.
• Ability to lift, carry, push, or pull up to 25 pounds.
• Ability to move throughout all areas of the hotel while performing room inspections.

Nice To Haves

• Experience with hotel Property Management Systems (PMS).

Responsibilities

• Inspect vacant, occupied, and check-out guest rooms for cleanliness, presentation, and adherence to Marriott brand standards.
• Ensure guest rooms, public areas, and back-of-house spaces meet the hotel's quality and cleanliness expectations.
• Identify and promptly report maintenance concerns to the Engineering team and follow up as needed.
• Respond to and assist with special guest requests, including requests for extra towels, pillows, blankets, and other amenities.
• Coach, guide, and support Room Attendants and House Attendants to promote continuous improvement and high performance standards.
• Help ensure team members have the supplies, equipment, and resources needed to perform their duties efficiently.
• Partner with the housekeeping leadership team to ensure rooms are guest-ready and operational goals are achieved.
• Assist with room cleaning and other housekeeping duties when business demands require.
• Promote a positive, safe, team-oriented work environment and deliver outstanding guest service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed