In Room Dining Server

Four Seasons Hotels and Resorts•Los Angeles, CA

1d•Onsite

About The Position

The Room Dining Server is responsible for taking guest orders, communicating special requests to the kitchen, and coordinating the delivery of orders according to Four Seasons Standards. This role involves answering the telephone with courteous and efficient etiquette, processing guest orders, and ensuring accuracy between the order and the delivered items. The server will also coordinate amenity deliveries, ensuring prompt and accurate fulfillment of all requests.

Requirements

Minimum one year food service or related work.
Ability to communicate professional and accurately via telephone.
Flexible schedule and the ability to work all shifts, weekends and holidays.

Responsibilities

Take guest in-room dining orders.
Communicate special requests to the kitchen.
Coordinate deliver of orders according to Four Seasons Standards.
Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system.
Check completed kitchen orders with the guest’s original order.
Coordinate amenity delivery by ensuring that all requests are received, filled, ordered from kitchen and delivered in a prompt and accurate.