In-Room Dining Server

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

3d•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the In-Room Dining team, you will provide detailed service to guest rooms including food, wine, hospitalities, and fine dining. Team members will be responsible for understanding bar service, coffee service, and luncheon service in meeting rooms. Please note this is an on-call position and schedule will vary. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or general education degree (GED); with previous experience preferred
Valid Driver’s License required
Any employee driving a Broadmoor vehicle must be 18 years or older
Occasional heavy lifting (up to 50 lbs)
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills

Responsibilities

Carry silverware, linen, and food on tray or use serving cart to transport order to room
Set up table and serve food from cart
Ensure quality of food and appearance of set is of five star quality
Sets up and deliver coffee breaks to various meeting rooms and executive offices
Ensure that In-Room Dining is always stocked
Check all hallways and follow pick up lists in order to retrieve all outstanding room trays and tables
Perform assigned side-work
Assist management in the training of new employees
Help maintain good working relationships with fellow workers throughout the hotel
Willingness to work in a fast-paced, team-oriented environment
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Other duties as assigned