In Room Dining Coordinator

Four Seasons Hotels and Resorts•St. Louis, MO

2d•Onsite

About The Position

The Room Dining Coordinator is responsible for answering the telephone using courteous and efficient etiquette to process guest orders according to Four Seasons Standards. This role involves describing food and beverage menu items with vivid details about their origin, taste, and preparation methods. The coordinator will communicate guest orders, including any special needs or requests, to the kitchen using the hotel's POS system.

Requirements

Minimum one year food service or related work.
Ability to communicate professional and accurately via phone.
Must be fluent in English.
Possess legal work authorization in the United States.

Nice To Haves

Flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays.

Responsibilities

Answer telephone using courteous, efficient telephone etiquette.
Obtain all information necessary to process the guest’s order according to Four Seasons Standards.
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s POS system.