Room Attendant

AccorHotel•San Diego, CA
•Onsite

About The Position

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Room Attendant. You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Requirements

  • High School graduate or equivalent is preferred.
  • Previous experience of one year is preferred.
  • Understand and comply with all company and departmental rules and regulations, policies and procedures.
  • Skill in establishing and maintaining effective working relationships with staff and guests.
  • Able to communicate both written and verbally.
  • Reading and counting is essential.
  • Requires basic knowledge of housekeeping
  • Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot and challenging work environment.
  • Must be able to lift minimum of 50 pounds
  • Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
  • Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.

Responsibilities

  • Cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
  • Notify supervisor/coordinators when service is complete by punching rooms in phone system. This is so rooms may be sold or occupied.
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Follow all of GDM and Forbes standards to each room every single day/night
  • Replenish supplies and equipment as needed during the shift.
  • Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.
  • Restock work areas for the next shift as assigned.
  • Successfully complete the training /certification process for this position.

Benefits

  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts
  • Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
  • Complimentary on-site parking
  • Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
  • Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
  • Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
  • Training & Development: Learning programs through our Academies designed to sharpen your skills
  • Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
  • Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
  • Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.
  • Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
  • Eligible single Full-Time employees can enroll in a $0 premium health plan
  • Life and disability insurance
  • Paid Holidays
  • Vacation and sick leave
  • 401(k) retirement plan with matching program
  • Employee Assistance Program (EAP)
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