Room Attendant

EOS•Kennebunkport, ME

1d•Onsite

About The Position

The Boathouse is seeking a part-time or full-time, year-round Room Attendant to join its Housekeeping Team in Kennebunkport, Maine. The role maintains the cleanliness and presentation of the restaurant and related areas to create a welcoming environment for guests. The attendant cleans and sanitizes assigned rooms and bathrooms, follows established cleaning and safety procedures, maintains supplies and equipment, reports concerns to the Manager, and may assist with laundry, turndown service, and other assigned projects. The position is part of Kennebunkport Resort Collection, a hospitality group offering lodging and dining properties in the Kennebunk and Kennebunkport area.

Requirements

Thorough knowledge of proper cleaning methods for various surfaces.
Ability to follow cleaning schedules, procedures, safety protocols, and department standards.
Ability to complete assigned rooms within shift time requirements and pass inspections.
Ability to perform duties in a timely and professional manner and work as part of a team.

Responsibilities

Report to work as scheduled and in proper uniform according to KRC standards.
Clean and sanitize assigned rooms and bathrooms in the designated sequence, within shift time requirements, and pass inspections.
Replace amenities and linens; keep carts, linen closets, assigned closets, and employee areas clean and orderly.
Assist with preparing and deep-cleaning VIP rooms, and clean spots on walls and carpets.
Refill cleaning bottles with chemicals according to department protocol.
Report burned-out light bulbs and replace them as directed.
Report irregularities, including smoking, pets, suspicious people or behavior, unusual items, and activities, to the Manager.
Immediately report valuables left unsecured in hallways or guestrooms to the Manager.
Follow OSHA regulations and company policies and procedures for emergencies, safe work practices, protective gear, and cleaning.
Use appropriate cleaning methods for different surfaces and follow schedules and methods that help extend carpet life and maintain professional appearances.
Perform duties in a timely and professional manner and visually inspect areas before leaving.
Follow procedures for room-key issuance and return, room prioritization, record-keeping, and status updates.
Follow procedures for preparing and performing turndown service.
Attend scheduled department meetings.
Provide coverage in related departments as directed.
Complete special projects and other duties assigned by the Manager, including laundry and turndown.
Follow guidelines for using and maintaining relevant equipment.

Benefits

Employer-subsidized medical, dental, and vision insurance.
Company-funded $25,000 life insurance and $1,000 per month in disability coverage.
Optional disability, life and AD&D, critical illness, and accident insurance.
Prescription and gym membership discounts.
Paid time off, including employer-paid leave and immediate paid vacation accruals.
Flexible and understanding work-life equality.
Family Matters Program offering 3+ months of paid parental leave for new parents.
401(k) employer match up to 4% of salary.
Competitive wages, annual performance evaluations, and compensation adjustments.
Discounted employee and immediate family hotel rates at EOS Hospitality portfolio locations.
50% food and beverage discount at EOS Hospitality portfolio locations.
Manager restaurant allowance through an annual Gold Card.
Professional development, training, and tuition reimbursement.
Relocation assistance to temporary employer housing.
Incentive opportunities for hourly and managerial roles.
Company-funded Employee Assistance Program for life and mental health resources.