Room Attendant

Proper Hospitality Careers•Palm Springs, CA

About The Position

The Room Attendant maintains the cleanliness and tidiness of assigned rooms and public spaces in accordance with company standards and provides exceptional customer service to create memorable guest experiences. The role includes cleaning rooms and common areas, replenishing supplies, responding to guest requests, reporting maintenance needs, and maintaining a friendly, professional demeanor. Punctuality is essential: the attendant must arrive ready to work for scheduled shifts and follow rest and meal break standards and the company attendance policy.

Requirements

Ability to bend, stoop, squat, and stretch to perform cleaning tasks.
Ability to regularly lift, push, and pull up to 40 lbs.
Ability to stand and maintain mobility for up to four hours at a time.
Punctuality and adherence to scheduled shifts, rest and meal break standards, and the company attendance policy.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain the cleanliness and upkeep of assigned residences or units, and promptly report maintenance issues.
Clean residences or units, including making beds; changing linens and terry; cleaning bathrooms and kitchens; dusting; and vacuuming.
Remove used linens, towels, and amenities from rooms or suites, and restock supplies as needed.
Respond promptly and courteously to special guest requests, including requests for extra amenities or services.
Clean public areas and hallways using standard cleaning products to meet health standards.
Address unexpected spills and fulfill special guest requests as needed.
Verify vacancies and initiate maintenance requests as required.
Welcome, greet, and assist guests with a friendly and professional demeanor.
Demonstrate positivity, attention to detail, and teamwork.
Arrive on time and ready to work for scheduled shifts, and adhere to rest and meal break standards and the company attendance policy.