Room Attendant- Microtel- Columbus, GA

AU HOSPITALITY INC•Columbus, GA
•Onsite

About The Position

Room Attendants maintain the cleanliness and overall appearance of guest rooms and surrounding corridors. They respond courteously and pleasantly to guests’ reasonable needs and requests to help create a comfortable and enjoyable stay. The role also supports hotel operations and guest service by following brand, health, and safety standards; reporting room conditions and maintenance issues; and assisting guests, colleagues, and other departments when needed. The position is part-time at the Microtel in Columbus, Georgia.

Requirements

  • Effective written, verbal, and in-person communication skills.
  • Reliable transportation.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Organized, honest, team-oriented, and outgoing.
  • Ability to maintain confidentiality regarding company operations, financial information, guest information, and employee matters.
  • Ability to work well with individuals from diverse cultures and backgrounds.
  • Ability to bend, reach, kneel, push, stretch, and lift or carry up to 30 pounds.
  • Ability to stand or walk for up to 8 hours and work in restrictive environments.
  • Vision adequate for near and far tasks.
  • Comfort using a step stool or ladder.
  • Ability to use or lift arms for up to 8 hours.
  • Ability to work in extreme conditions, such as heat, cold, or high-stress environments.
  • Finger dexterity for equipment operation; clear speaking voice; basic hearing ability; English comprehension; and ability to write clearly.
  • Knowledge of fire alarm systems and evacuation procedures.

Responsibilities

  • Complete all required brand-specific training and health and safety training.
  • Adhere to company and property-specific brand standards.
  • Perform duties requested by management to support hotel operations and guest service.
  • Provide personalized, friendly service to every guest and associate.
  • Clean guest rooms and public areas; report deficiencies or equipment malfunctions to Maintenance.
  • Make beds with fresh linens; pick up trash; vacuum floors; empty waste cans; clean mirrors; wipe shelves, door frames, and furniture; dust light fixtures, windowsills, and baseboards; and arrange furniture properly.
  • Clean hallways and deep clean one room daily.
  • Clean and disinfect bathrooms, including basins, bathtubs, toilets, and tile floors.
  • Replenish room supplies and place clean towels in rooms.
  • Report room status to the Executive Housekeeper.
  • Report discrepancies in furniture, equipment, or room conditions.
  • Maintain knowledge of fire alarm and evacuation procedures.
  • Safeguard the security of guests, employees, and hotel assets.
  • Assist fellow employees, guests, and other departments when needed.
  • Maintain a clean and professional work area, uniform, and appearance.

Benefits

  • Competitive pay
  • Paid time off
  • Hotel discounts
  • Team support, mentoring, and encouragement for career growth
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