Room Attendant

OTH Hotels Resorts•Greensboro, NC

1d•Onsite

About The Position

The Room Attendant cleans, prepares, and maintains guest rooms to meet hotel cleanliness and quality standards. The role ensures rooms are hygienic, stocked, and presented in excellent condition to provide guests with a comfortable and welcoming experience. This position works in a fast-paced housekeeping environment with daily room quotas and frequent physical activity. Duties may include morning, evening, weekend, and holiday shifts depending on operational needs. The role requires attention to detail, time management, and a commitment to cleanliness and guest satisfaction.

Requirements

High school diploma or equivalent preferred.
Previous housekeeping or cleaning experience preferred but not required.
Ability to stand, walk, bend, kneel, and reach for extended periods.
Ability to frequently lift and carry items weighing 25–50 lbs.
Ability to push and pull housekeeping carts and equipment.
Ability to perform continuous, repetitive physical tasks efficiently and safely.
Ability to work in indoor environments with exposure to cleaning chemicals.
Strong attention to detail and commitment to cleanliness.
Effective time management and ability to meet daily room quotas.
Reliable, punctual, and self-motivated work ethic.
Basic communication skills and a customer service mindset.
Ability to work independently and as part of a team.
Flexibility to work weekends, holidays, and varied shifts.

Nice To Haves

Knowledge of cleaning chemicals and equipment.

Responsibilities

Clean and prepare guest rooms according to established hotel standards.
Make beds, vacuum floors, dust surfaces, and sanitize room areas.
Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures.
Replace linens, towels, and guest toiletries as needed.
Restock minibar items and in-room supplies.
Empty trash and replace liners in guest rooms and service areas.
Report maintenance issues, including broken fixtures, leaks, or damaged furniture.
Respond to guest requests for additional towels, amenities, or supplies.
Respect guest privacy and security protocols and provide courteous, professional service.
Clean hallways, housekeeping carts, and service areas as assigned.
Maintain housekeeping equipment and supply areas in a clean and organized condition.
Follow proper handling and storage procedures for cleaning chemicals and tools.
Follow hotel safety, sanitation, and hygiene standards, guest room entry procedures, company policies, and housekeeping guidelines.