Room Attendant
About The Position
The Room Attendant cleans and prepares guest rooms according to established cleanliness and propriety standards to support guest satisfaction and maximize revenues. The role involves cleaning guest rooms, public areas, hallways, and restrooms; replenishing room supplies and amenities; maintaining cleaning carts and storerooms; and reporting safety concerns, equipment issues, and maintenance deficiencies. The position requires prolonged physical activity in an indoor climate-controlled environment, with exposure to excessive heat and humidity in the laundry. The associate is inside for 95% of the shift.
Requirements
- No formal education or training required.
- No prior experience required.
- Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
- Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
- Ability to lift up to 50 pounds continually throughout a shift.
- Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
- Ability to work with arms raised above the head throughout a shift.
- Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets throughout the workday.
- Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.
Responsibilities
- Retrieve supplies and set up cleaning carts, keeping carts and storerooms clean and orderly.
- Clean windows, doors, walls, closets, fixtures, public areas, hallways, and restrooms, using ladders or stools when needed.
- Replace towels, soaps, room amenities, and literature for arriving guests.
- Wash hard-floor areas by hand.
- Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
- Strip and remake beds with fresh linen, checking and replacing soiled bed coverings and pads.
- Lift mattresses to check for soil between and beneath them.
- Clean and restock closets with guest-room supplies such as hangers, blankets, and pillows.
- Vacuum rooms, public areas, and hallways, including beneath furniture and hard-to-reach areas; move furniture as needed.
- Inspect door and window locks and immediately alert management to unsecured or unsafe situations.
- Inspect room equipment and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
- Secure and maintain custody of equipment, keys, and supplies.
- Maintain a friendly, cheerful, and courteous demeanor.
- Perform other duties as assigned, requested, or deemed necessary by management.
Benefits
- Reduced Tri-Met monthly pass or parking.
- Reduced hotel rates for the employee, friends, and family at Marriott Hotels.
- Sage Restaurant Concepts discounts.
- Two weeks of vacation.
- Up to 40 hours of sick time.
- Referral bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
