Room Attendant

HEI Hotels & Resorts•Dallas, TX

About The Position

The Room Attendant maintains hotel rooms and the building to provide a safe and clean experience for hotel guests, associates, and vendors. The role includes cleaning guest rooms and bathrooms, changing linens, replenishing supplies, handling cleaning equipment, and inspecting rooms for cleanliness and appearance. Room Attendants follow cleaning procedures and instructions for cleaning agents, comply with attendance rules, and perform other job-related duties as assigned.

Requirements

  • Ability to scrub and scour surfaces, extend arms overhead to perform cleaning tasks, and work in confined spaces.
  • Willingness to pitch in and help coworkers, and to work as a team player.
  • Knowledge of chemical cleaning agents and the operation of various cleaning equipment, with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 pounds, with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cloths, mops, sponges, brushes, and cleaning agents.
  • Follow cleaning procedures and instructions for the use of cleaning agents.
  • Strip and make beds and change bed linens; bedspreads may weigh up to 50 pounds.
  • Thoroughly dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum throughout rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve room keys, take keys to assigned rooms, restock heavy carts, visually inspect rooms, and mark rooms as complete.
  • Follow attendance rules and be available to work on a regular basis.
  • Assist coworkers with their job duties and perform other job-related duties as assigned.

Benefits

  • Medical insurance through Anthem Blue Cross Blue Shield
  • Dental insurance through Anthem Blue Cross Blue Shield
  • Vision insurance through EyeMed
  • Vacation, sick, and holiday time-off programs
  • Pet insurance through the ASPCA
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through the YouDecide and Hotel Room Discount programs
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