Room Attendant

Hampton Inn York • York, SC

4d

About The Position

The Room Attendant cleans and services guest rooms to provide guests with a pleasant and comfortable experience. The role includes maintaining safe, healthy, and clean guest rooms and public areas, replenishing supplies, and reporting maintenance needs. The description summarizes the primary responsibilities and qualifications; additional duties or qualifications may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A pre-employment background check is required.

Raines Co. is a family-owned development, management, and investment company established in 1988. It develops, operates, and owns leading hotel brands and boutique hotels, and describes its culture as family-oriented and relationship-focused. Raines offers medical, dental, and vision benefits, a 401(k), PTO, and opportunities for career advancement. The company is an equal opportunity employer and considers qualified applicants without regard to protected characteristics.

Requirements

• Experience in customer service, forward-facing, or other guest-related positions.
• Experience cleaning in a customer-focused environment.
• High school diploma, GED, or equivalent at minimum.
• Successful completion of a pre-employment background check.

Nice To Haves

• Prior experience in the hospitality industry as a room attendant.
• Experience with the specific brand, as applicable.

Responsibilities

• Greet guests and respond to requests.
• Maintain a healthy and safe environment in guest rooms.
• Change bed linen and make beds.
• Replace used towels and bathroom amenities, such as shampoo and soap.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers.
• Clean public areas, including corridors.
• Report technical issues and maintenance needs.
• Update guest room status on the assignment board.
• Restock cleaning carts and/or supplies.
• Follow health and safety rules.
• Attend meetings as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Generous PTO program
• Opportunities to advance a career within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED