Room Attendant

Chumash Enterprises • Solvang, CA

4d

About The Position

The Room Attendant cleans, stocks, and prepares assigned hotel rooms and suites for guest use, ensuring they meet hotel cleanliness and readiness standards. The role includes preparing rooms before guest arrival, during their stay, and after checkout, as well as providing turndown service and responding to requests for amenities, linens, and special items. The Room Attendant follows approved cleaning procedures, maintains room appliances at appropriate settings, and handles found items according to hotel procedures. The position also requires submitting daily reports to the Housekeeping Supervisor and supporting a collaborative work environment that reflects the company’s values and culture.

Requirements

• High school diploma or GED certificate.
• Basic computer proficiency using Microsoft applications, email, and the internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.

Nice To Haves

• Prior housekeeping experience is preferred.

Responsibilities

• Ensure guest rooms are clean and well maintained.
• Stock Room Attendant carts and workstations with sheets, pillowcases, towels, and amenities.
• Sign out a floor key and report to the assigned area.
• Ensure rooms meet hotel standards before guest occupancy.
• Clean and prepare guest rooms before arrival, during stays, and after checkout, including turndown service.
• Vacuum, sweep, dust room surfaces, change bed linens, and clean and sanitize bathrooms, mirrors, windows, fixtures, and floors.
• Maintain prescribed cleanliness standards using approved cleaning solutions and procedures.
• Submit daily Room Attendant reports to the Housekeeping Supervisor at the end of the shift.
• Supply guest rooms with amenities, linens, and requested special items.
• Perform additional detailed or occasional cleaning as assigned.
• Turn in items left in rooms for Lost and Found handling according to hotel procedures.
• Ensure room appliances are set appropriately for guest comfort and hotel efficiency.
• Promote teamwork, partnership, recognition, mutual respect, and collaboration while modeling company values, behaviors, and culture.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED