Room Attendant- Hampton- Opelika, AL

AH CAPPS LLC•Opelika, AL

5d•Onsite

About The Position

Room Attendants maintain the cleanliness and overall appearance of guest rooms and surrounding corridors. They respond courteously and pleasantly to guests’ reasonable needs and requests, helping create a comfortable and enjoyable stay. The role includes cleaning rooms and public areas, replenishing supplies, reporting room status and maintenance issues, and supporting hotel operations and guest service. The position is located at the Hampton in Opelika, Alabama.

Requirements

Reliable transportation.
Effective written, verbal, and in-person communication skills.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Organized, honest, team-oriented, and outgoing.
Ability to work well with individuals from diverse cultures and backgrounds.
Ability to bend, reach, kneel, push, stretch, and lift or carry up to 30 pounds.
Ability to stand or walk for up to 8 hours and work in restrictive environments.
Vision adequate for near and far tasks.
Comfort using a step stool or ladder.
Ability to use or lift arms for up to 8 hours.
Ability to work in extreme conditions such as heat, cold, or high-stress environments.
Finger dexterity for equipment operation.
Clear speaking voice, basic hearing ability, English comprehension, and ability to write clearly.
Knowledge of fire alarm systems and evacuation procedures.

Responsibilities

Complete all required brand-specific training and health and safety training.
Adhere to company and property-specific brand standards.
Perform duties requested by management to support hotel operations and guest service.
Provide personalized, friendly service to guests and associates.
Clean guest rooms and public areas, and report deficiencies or equipment malfunctions to Maintenance.
Make beds with fresh linens; pick up trash; vacuum floors; empty waste cans; clean mirrors; wipe shelves, door frames, and furniture; dust light fixtures, windowsills, and baseboards; and arrange furniture properly.
Clean hallways and deep clean one room daily.
Clean and disinfect bathrooms, including basins, bathtubs, toilets, and tile floors.
Replenish room supplies and place clean towels accordingly.
Report room status to the Executive Housekeeper.
Report discrepancies in furniture, equipment, or room conditions.
Maintain knowledge of fire alarm and evacuation procedures.
Safeguard the security of guests, employees, and hotel assets.
Assist fellow employees, guests, and other departments when needed.
Maintain confidentiality regarding company operations, financials, guest information, and employee matters.
Maintain a clean and professional work area, uniform, and appearance.