Assistant Executive Housekeeper- Hampton- Opelika, AL
About The Position
The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing daily housekeeping operations. The role involves auditing and inspecting work assignments, maintaining quality standards, and managing supply needs to support an exceptional guest experience. The position also supervises housekeeping staff, coordinates with a commercial laundry provider, works with other department supervisors, responds to guest requests, and helps coordinate room moves and repairs. The Assistant Executive Housekeeper performs deep-cleaning tasks and special projects, completes required brand training, and works to achieve or exceed guest satisfaction scores.
Requirements
- High school diploma or GED.
- Previous experience in the hospitality industry.
- Customer service background.
Responsibilities
- Clean and inspect guest rooms daily to ensure brand standards are met.
- Supervise housekeeping staff and coordinate with a commercial laundry provider to complete projects efficiently, within budget, and on schedule.
- Evaluate safe work practices and incorporate them into performance reviews.
- Maintain the proper care, cleanliness, and organization of supplies, equipment, and housekeeping areas.
- Conduct regular inspections of guest areas to ensure safety, sanitation, orderliness, and proper performance of duties.
- Enforce established safety regulations in the use of equipment and supplies.
- Inspect storage rooms and janitorial areas for cleanliness and inventory control.
- Request and maintain adequate inventory of housekeeping supplies and equipment.
- Recommend departmental budget needs to the General Manager.
- Assist in developing and maintaining policies and procedures for housekeeping and laundry operations.
- Collaborate with other department supervisors to coordinate schedules and services.
- Respond promptly to guest requests and coordinate room moves.
- Report maintenance concerns to the appropriate personnel and coordinate repairs as needed.
- Perform deep-cleaning tasks and special projects.
- Complete all brand-required training within designated timeframes.
- Strive to achieve and exceed guest satisfaction scores.
- Maintain confidentiality of business-related information, including financials, guest data, and employee matters.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Paid time off
- Holiday pay
- A team environment that supports growth through mentoring, encouragement, and opportunities to advance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
