Room Attendant

HEI Hotels & Resorts•Annapolis, MD
•Onsite

About The Position

The Room Attendant maintains hotel rooms and the building to provide a safe and clean experience for hotel guests, associates, and vendors. The role includes cleaning and inspecting guest rooms, changing linens, replenishing supplies, and using cleaning agents and equipment according to established procedures. The position requires physical cleaning tasks, including bending, reaching overhead, and pushing or pulling equipment, as well as regular attendance and teamwork. The Westin Annapolis is part of HEI Hotels and Resorts, which describes its workplace culture as welcoming, family-friendly, and dedicated to celebrating associates. The advertised pay is $17.00 per hour. The role is not eligible for tips or service charges or a discretionary performance bonus.

Requirements

  • Ability to scrub and scour surfaces, reach overhead to perform cleaning tasks, and work in confined spaces.
  • Knowledge of chemical cleaning agents and the operation of various cleaning equipment, with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 lbs., with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.
  • Willingness to help coworkers and work as a team player.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
  • Follow cleaning procedures and instructions for using cleaning agents.
  • Strip and make beds and change bed linens.
  • Dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve room keys, take keys to assigned rooms, and restock the heavy cart.
  • Visually inspect rooms for cleanliness and appearance and indicate when room cleaning is complete.
  • Follow attendance rules and maintain regular availability for work.
  • Help coworkers with their duties and perform other job-related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday time-off programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability coverage
  • 401(k) savings plan with matching funds
  • Discounts through YouDecide and the Hotel Room Discount program
  • Daily pay
  • Health and wellness packages
  • Travel benefits
  • Product and service discounts
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