Room Attendant

Buffalo Lodging • Solon, OH

7d

About The Position

The SpringHill Suites by Marriott Cleveland/Solon is seeking Room Attendants to maintain the cleanliness of guest rooms and suites. The role involves cleaning assigned rooms to meet cleanliness and customer-service standards, reporting discrepancies and maintenance problems to a supervisor, and responding promptly to guest requests. Typical shifts may include weekends and holidays when required.

Buffalo Lodging Associates is a hotel management company based in Canton, Massachusetts. Founded in 1996, it manages a portfolio of 50 hotels and partners with Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotels International. The company describes its associates as welcoming, committed, and passionate, with a focus on hospitality and operational excellence.

Requirements

• Previous experience in a hotel setting, or willingness to be trained.
• Excellent customer service skills.
• Ability to work independently or as part of a team.
• Ability to remain on one's feet for extended periods.
• Ability to navigate a cart weighing up to 100 pounds.
• Ability to lift and carry up to 25 pounds.
• Engaging personality.

Responsibilities

• Clean assigned guest rooms and suites to cleanliness and customer-service standards.
• Clean floors, vacuum, change linens, make beds, and clean bathrooms.
• Report discrepancies and maintenance problems to a supervisor.
• Respond promptly to guest requests and provide excellent customer service.

Benefits

• Paid weekly, every Friday.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer match.
• Paid vacation and sick time.
• Paid holidays.
• Tuition reimbursement.
• Flexible spending account.
• Company-paid life insurance.
• Company-paid short-term disability insurance.
• Long-term disability insurance.
• Employee assistance program.
• Hotel discounts for employees, friends, and family.
• Monthly employee appreciation activities and events.
• Learning and development opportunities.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed