Room Attendant

Sonesta Hotels • Rosemont, IL

21d • $21 - $23

About The Position

As a Room Attendant, you help ensure guest rooms and hotel spaces are spotless, refreshed, and ready to welcome guests with the warmth and care associated with Sonesta’s People People culture. The role suits someone who takes pride in their work, enjoys staying active, and thrives in a fast-paced hospitality environment. Room Attendants contribute to guest satisfaction by maintaining clean, comfortable, and welcoming spaces and supporting hotel operations.

Requirements

• Strong attention to detail and commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Positive attitude, strong work ethic, and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability, including mornings, weekends, holidays, and operational support as needed.
• Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Nice To Haves

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies, ensuring rooms are refreshed, organized, and guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces.
• Promptly and accurately report maintenance issues, lost and found items, safety concerns, and room status updates.
• Respond professionally and courteously to guest requests and housekeeping service needs.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Partner with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with company match
• 401(k) retirement plan with company match
• Paid vacation and sick days
• Sonesta hotel discounts
• Educational assistance
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Various employee perks and discounts
• Hospital indemnity insurance
• Critical illness insurance
• Accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed