Room Attendant

Marriott•San Antonio, TX

11d

About The Position

The Room Attendant maintains guest rooms to exceed brand standards for cleanliness and orderliness and supports housekeeping service standards for friendliness and helpfulness to guests. The position includes cleaning guest rooms, replenishing supplies, reporting maintenance issues, and handling items left behind according to lost-and-found procedures. The standard workload is 16 rooms per day. The hotel is owned and operated by an independent franchisee, Scenic Capital Advisors, which is the employer and controls employment policies and practices.

Requirements

Communicate clearly with guests, customers, supervisors, and fellow associates.
Make appropriate judgments regarding the process of cleaning guest rooms.
Be able to push, pull, and lift up to 50 pounds.
Be able to perform frequent standing, walking, kneeling, and crouching.
Be able to effectively clean guest rooms.
Work rotating shifts, including weekends, night shifts, and/or overtime, as business needs require.

Nice To Haves

At least 6 months of housekeeping experience is preferred.

Responsibilities

Clean and maintain guest rooms to brand standards.
Sort, count, fold, mark, or carry linens.
Make beds and change linens in guest rooms.
Clean bathrooms and replace terry.
Replenish supplies, including drinking glasses, writing supplies, and bathroom supplies.
Straighten furniture.
Sweep, scrub, and polish floors; dust furniture and vacuum floors.
Spot-clean walls and woodwork.
Wash windows, door panels, and sills.
Empty wastebaskets and empty and clean ashtrays.
Clean a standard of 16 rooms per day.
Report maintenance deficiencies.
Transfer items left in rooms to lost and found and document the findings.
Practice written safety standards and rules.