Room Attendant

Holland America/Princess Alaska-Yukon Land Operations•Denali, AK

119d

About The Position

Room Attendants are the foundation of an excellent stay at Holland America Denali Lodge. They provide guests and team members with a pleasant, comfortable experience by keeping guest rooms and guest areas clean and sanitized, supporting safety standards, and assisting guests as needed. The Housekeeping team is described as a diverse group of passionate individuals who work together daily.

Requirements

Must be able to lift 50 lbs./23kg.
Must pass a pre-employment background check.
Must be at least 18 years old to reside in company housing, where available.
Must be eligible to work in the United States; the employer is unable to sponsor or take over sponsorship of employment visas.
Ability to prioritize work and maintain attention to time constraints while working in a team or group environment.
Ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Ensure all assigned rooms and/or areas are clean and sanitized by the end of the shift.
Communicate with supervisors and team members about service or technical updates, requests, and concerns.
Keep housekeeping storage areas organized, uncluttered, and free from cross-contamination.
Complete regular projects and deep-cleaning.
Interact and communicate with guests, provide property-specific and local information, answer questions, and communicate concerns to a supervisor while creating memorable guest experiences.