Room Attendant

HEI Hotels & Resorts•Los Angeles, CA
•Onsite

About The Position

The Room Attendant maintains hotel rooms and the building to provide a safe and clean experience for hotel guests, associates, and vendors. The role involves cleaning guest rooms and bathrooms, changing linens, replenishing supplies, handling cleaning equipment, and checking rooms for cleanliness and appearance. The position requires following cleaning procedures, using cleaning agents and equipment appropriately, and collaborating with coworkers as needed.

Requirements

  • Ability to scrub and scour surfaces, extend arms overhead for cleaning tasks, and work in confined spaces.
  • Willingness to pitch in, help coworkers with their duties, and work as a team player.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 lbs., with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
  • Follow cleaning procedures and instructions for using cleaning agents.
  • Strip and make beds and change bed linens.
  • Dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for room keys, retrieve keys, deliver them to assigned rooms, and restock the heavy cart.
  • Visually inspect rooms for cleanliness and appearance and indicate when work is complete.
  • Follow attendance rules and maintain regular availability for work.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday time-off programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through the YouDecide and Hotel Room Discount programs
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