Room Attendant - Chandler

Pyramid Global Hospitality•Chandler, AZ

5d•Onsite

About The Position

Pyramid Global Hospitality is hiring a Room Attendant for the Marriott Phoenix Chandler. The Room Attendant cleans and maintains guest rooms in a quiet, orderly, and efficient manner according to hotel standards and Five-Star Service expectations. Duties include cleaning, dusting, vacuuming, making beds, replenishing guest amenities, and maintaining rooms to high standards of cleanliness and presentation. The position requires attention to detail, pride in one’s work, and the ability to contribute to a team focused on guest service.

Requirements

At least one year of housekeeping experience; hospitality experience is preferred.
Ability to speak, read, write, and understand the primary language used in the workplace.
Effective verbal and written communication skills.
Strong attention to detail and ability to follow established procedures and standards.
Ability to work independently and effectively as part of a team.
Ability to maintain consistent productivity throughout the shift.
Ability to lift, carry, push, and pull 15 pounds or more regularly and continuously.
Ability to bend, stoop, kneel, reach, and stand or walk for extended periods.
Availability to work a flexible schedule, including days, evenings, weekends, holidays, and other shifts as business needs require.

Nice To Haves

Hospitality experience.
Previous hotel experience.

Responsibilities

Clean and vacuum guest rooms, including dusting, cleaning bathrooms, making beds, replenishing room supplies and amenities, and emptying trash.
Collect and transport soiled linens and towels to designated laundering areas.
Respond promptly and courteously to guest requests and needs.
Inspect guest rooms for deficiencies, damage, or maintenance needs and promptly report them to the Housekeeping Office.
Report maintenance issues such as burned-out light bulbs, broken fixtures, and damaged furniture to the Housekeeping Office.
Update the daily assignment sheet with completed rooms and document missing items, including robes.
Report missing guest room items and amenities to the Housekeeping Office.
Turn in items left behind by guests according to hotel Lost and Found procedures.
Use cleaning chemicals, supplies, and equipment in accordance with housekeeping procedures and safety guidelines.
Keep cleaning equipment, supplies, housekeeping closets, and work areas clean, organized, safe, and properly stocked.
Communicate with the Housekeeping Supervisor about room status, special requests, rooms needing additional attention, and other concerns.
Follow hotel, departmental, safety, and security policies and procedures.
Maintain a professional appearance and conduct while representing the hotel.
Perform other duties and special projects assigned by the Executive Housekeeper.