Room Attendant - Chandler

Pyramid Global Hospitality•Chandler, AZ

6d•Onsite

About The Position

Pyramid Global Hospitality is hiring a Room Attendant for the Marriott Phoenix Chandler. The position is responsible for cleaning and maintaining guest rooms quietly, orderly, and efficiently in accordance with hotel standards and Five-Star Service expectations. Duties include dusting, vacuuming, making beds, cleaning bathrooms, replenishing guest amenities, and maintaining rooms to high standards of cleanliness and presentation. The role also involves responding to guest requests, reporting room deficiencies and maintenance needs, handling lost-and-found items, and maintaining cleaning supplies and work areas. The successful candidate takes pride in their work, pays attention to detail, and works both independently and as part of a team.

Requirements

At least one year of housekeeping experience.
Ability to speak, read, write, and understand the primary language used in the workplace.
Effective verbal and written communication skills.
Strong attention to detail and ability to follow established procedures and standards.
Ability to work independently and function effectively as part of a team.
Ability to maintain consistent productivity throughout the shift.
Ability to regularly and continuously lift, carry, push, and pull up to 15 pounds or more.
Ability to bend, stoop, kneel, reach, and stand or walk for extended periods.
Availability to work a flexible schedule, including days, evenings, weekends, holidays, and other shifts as business needs require.

Nice To Haves

Hospitality experience.
Previous hotel experience.

Responsibilities

Clean and vacuum guest rooms, dust, clean bathrooms, make beds, replenish room supplies and amenities, empty trash, and maintain rooms to established quality and cleanliness standards.
Collect and transport soiled linens and towels to designated laundering areas.
Respond promptly and courteously to guest requests and needs while maintaining a professional demeanor.
Inspect guest rooms for deficiencies, damage, or maintenance needs and promptly report them to the Housekeeping Office.
Report maintenance issues, including burned-out light bulbs, broken fixtures, and damaged furniture, to the Housekeeping Office.
Accurately update the daily assignment sheet with completed rooms and document missing items.
Report missing guest room items and amenities, including robes, cotton boxes, and blotters, to the Housekeeping Office.
Report and turn in items left behind by guests in accordance with hotel Lost and Found procedures.
Use cleaning chemicals, supplies, and equipment according to housekeeping procedures and safety guidelines.
Keep cleaning equipment, supplies, housekeeping closets, and work areas clean, organized, safe, and properly stocked.
Communicate with the Housekeeping Supervisor about room status, special requests, rooms requiring additional attention, and other concerns.
Follow hotel, departmental, safety, and security policies and procedures.
Maintain a professional appearance and conduct while representing the hotel.
Perform other duties and special projects assigned by the Executive Housekeeper.