Room Attendant

Lodging Dynamics•Sedona, AZ

About The Position

Under supervision, the Room Attendant cleans and services assigned guest rooms and public areas to provide a clean, comfortable, and well-maintained environment that meets Company cleanliness and quality standards while delivering excellent guest service. The position has no supervisory responsibilities, and no prior experience or training is required. A high school diploma or equivalent is required; licenses and certifications are not required. No travel is required.

Requirements

High school diploma or equivalent.
No prior experience or training required.
Ability to understand and follow oral and written directions.
Ability to communicate effectively in English and interact successfully with internal and external customers.
Time-management skills and ability to organize and manage multiple priorities.
Ability to recognize emergency situations and take appropriate action.
Emotional intelligence and interpersonal skills to build working relationships with team members at all levels.
Strong focus on accuracy and precision.
Ability to work scheduled shifts, follow timekeeping policies, and comply with federal, state, and local labor regulations, including meal and rest break requirements.
Ability to perform well with frequent interruptions or distractions and adjust to changing work environments and customer requirements.
Ability to communicate appropriately and effectively with management and external stakeholders.
Basic math skills.
Basic knowledge and proficiency with Gmail or Microsoft Outlook.
Ability to maintain a positive and professional working environment, foster excellence, and work effectively in a culturally diverse environment while supporting diversity and inclusion.
Ability to perform medium work involving constant walking or standing, regular lifting or moving of items up to 25 pounds, and occasional lifting or moving of items up to 50 pounds; the role may involve frequent bending, reaching, or carrying.
Ability to perform the physical activities described for the role, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive hand and finger motions.
Required sensory abilities include talking, hearing, close and distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Responsibilities

Clean and service assigned guest rooms, including bathrooms, according to Company standards and procedures.
Make beds, change linens, and restock amenities, towels, and other guest supplies.
Dust, vacuum, and sanitize room surfaces, fixtures, furnishings, and floors.
Remove trash and soiled linens from guest rooms and replenish cleaning supplies on the housekeeping cart.
Inspect rooms for cleanliness, damage, and proper working order of amenities and equipment.
Report maintenance issues, damages, and safety hazards to the appropriate department.
Respond promptly and courteously to guest requests during the shift.
Follow procedures for handling and reporting lost and found items.
Follow safety and chemical-handling guidelines when using cleaning products and equipment.
Maintain regular, reliable attendance and punctuality.
Maintain a professional appearance and wear the appropriate uniform or attire in accordance with Company standards.
Communicate effectively with team members and management, and attend and participate in team meetings.
Follow established safety and emergency procedures, including applicable Company, federal, and state regulations and guidelines.
Complete required Company training and compliance courses as assigned.
Comply with Company standards, policies, and procedures.
Perform other related duties and responsibilities as assigned.