Room Attendant

Holland America/Princess Alaska-Yukon Land Operations•Trapper Creek, AK

106d

About The Position

Room Attendants are the foundation of an excellent guest stay at the property. They provide a pleasant and comfortable experience for guests and team members by keeping guest rooms and guest areas clean and sanitized, supporting safety standards, and assisting guests as needed. The Housekeeping team is described as a diverse group of passionate individuals who work together daily. The role finishes in the afternoon, leaving time for activities in Alaska.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be eligible to work in the United States; the employer is unable to sponsor or take over sponsorship of employment visas at this time, including H-2B status.
Prioritize work and maintain attention to time constraints in a team or group environment.
Organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Ensure all assigned rooms and/or areas are clean and sanitized by the end of the shift.
Communicate with supervisors and other team members about service or technical updates, requests, or concerns.
Keep housekeeping storage areas organized, uncluttered, and free from cross-contamination.
Complete regular projects and deep-cleaning.
Interact and communicate with guests by providing property-specific and local information, answering questions, and sharing concerns with a supervisor while creating memorable guest experiences.