Room Attendant

New Castle Hotel•Bryan, TX

About The Position

Room Attendants work as part of the housekeeping team to provide guests with a clean, welcoming, and comfortable home-away-from-home environment. The role involves cleaning and maintaining guestrooms to meet or exceed hotel or franchise standards, preparing housekeeping work areas, assisting coworkers, welcoming guests, and following safety and security procedures.

Requirements

  • Basic English communication skills.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to bend, stretch, twist, or reach with the body and arms.
  • Ability to work under variable temperatures and noise levels.
  • Near vision sufficient to see details at close range.
  • Ability to stand for long periods without sitting or leaning.
  • Ability to multitask.

Responsibilities

  • Make beds, change linens, clean, dust, polish, and vacuum guestrooms to meet or exceed hotel or franchise standards.
  • Ensure windows are clean, towels are folded correctly, supplies are restocked, and closets are neat and stocked with the appropriate number of hangers.
  • Keep the housekeeping closet and cart area organized and ready for use.
  • Support coworkers by pitching in, training new staff, and participating in department events.
  • Greet guests warmly and maintain a friendly presence when encountering them.
  • Follow established hotel safety and security policies and procedures; anticipate problems and contact management as needed.
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