Room Attendant

Zachry Corporation • San Antonio, TX

1d • Onsite

About The Position

The Room Attendant maintains the cleanliness, presentation, and comfort of guest rooms and assigned areas to support an exceptional guest experience at The Monarch San Antonio, Curio Collection by Hilton. The role calls for attention to detail, discretion, and a genuine interest in luxury hospitality.

The attendant cleans, services, and prepares guest rooms to five-star standards; replenishes linens, towels, and amenities; and checks rooms for cleanliness, maintenance issues, and proper functionality. The role also involves protecting guest privacy, responding courteously to requests, following turndown procedures and guest preferences, maintaining housekeeping equipment and storage areas, following health and safety standards, and coordinating with colleagues and other departments.

A high school diploma or equivalent is required. Previous experience in a luxury or five-star hotel is preferred. The work requires physical cleaning duties and flexibility to work varying shifts, including weekends and holidays.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and commitment to excellence.
• Professional appearance and courteous demeanor.
• Ability to work efficiently while maintaining high quality standards.
• Physical ability to perform cleaning duties, including standing, bending, lifting, and reaching.
• Good communication skills; basic English preferred.
• Flexibility to work varying shifts, including weekends and holidays.

Nice To Haves

• Previous experience in a luxury or five-star hotel environment.
• Additional languages.

Responsibilities

• Clean, service, and prepare guest rooms to five-star hotel standards.
• Make beds and replenish linens, towels, and amenities according to brand standards.
• Inspect rooms for cleanliness, maintenance issues, and proper functionality, and promptly report defects or damage.
• Respect guest privacy and maintain strict confidentiality.
• Anticipate guest needs and respond to requests promptly, courteously, and professionally.
• Follow established turndown procedures and special guest preferences.
• Keep housekeeping equipment, carts, and storage areas clean, organized, and well maintained.
• Comply with health, safety, and hygiene standards.
• Work with supervisors, housekeeping team members, and other departments to ensure seamless service delivery.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k).
• Paid leave.
• Bonus program.
• Company-paid short-term and long-term disability insurance.
• Employee assistance program.
• Tuition reimbursement.
• Additional benefits are offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED