Room Attendant

Sage Hospitality Group•Portland, OR

About The Position

The Room Attendant cleans and prepares guest rooms to established standards of cleanliness and propriety to support guest satisfaction and maximize revenue. The role also involves cleaning public areas and hallways, restocking guest-room supplies and amenities, checking room equipment and safety features, and reporting maintenance issues to the Executive Housekeeper. The attendant maintains a courteous demeanor and safeguards hotel equipment, keys, and supplies.

Requirements

  • No formal education or training required.
  • No prior experience required.
  • Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
  • Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
  • Ability to lift up to 50 pounds continually throughout a shift.
  • Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
  • Ability to work with arms raised above the head throughout a shift.
  • Ability to maneuver a fully loaded maid cart weighing up to 50 pounds throughout the workday.
  • Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

  • Retrieve supplies and set up cleaning carts; keep carts and storerooms clean and orderly.
  • Clean windows, doors, walls, closets, fixtures, public areas, and hallways, using ladders or stools as needed.
  • Clean and sanitize showers, tubs, toilets, sinks, mirrors, bathroom walls, and exposed pipes.
  • Replace towels, soaps, room amenities, and guest-room literature.
  • Wash hard-floor areas by hand.
  • Dust and polish furniture, fixtures, and wall hangings; remove dust and cobwebs from vents and ceiling corners.
  • Strip and remake beds with fresh linen, check bedding for cleanliness, and inspect mattresses and the area beneath beds.
  • Clean closets and restock guest-room supplies such as hangers, blankets, and pillows.
  • Vacuum guest rooms, public areas, and hallways, including under and around furniture; move heavy furniture as needed.
  • Inspect door and window locks and promptly alert management to unsecured or unsafe conditions.
  • Inspect room equipment, including TVs, lights, lamps, faucets, and radios; report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
  • Maintain custody of equipment, keys, and supplies to protect hotel property.
  • Maintain a friendly, cheerful, and courteous demeanor.
  • Perform other duties assigned, requested, or deemed necessary by management.

Benefits

  • Reduced Tri-Met monthly pass or parking.
  • Drastically reduced hotel rates for the employee, friends, and family at Marriott Hotels.
  • Sage Restaurant Concepts discounts.
  • Two weeks of vacation.
  • Up to 40 hours of sick time.
  • Referral bonus eligibility.
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