Room Attendant

Valor Hospitality Partners•Hampton Inn Wiggins, MS

16d•Onsite

About The Position

The Room Attendant cleans and prepares guest rooms and public areas according to established standards of cleanliness and propriety to assure guest satisfaction and maximize revenue. The role supports hotel operations by maintaining rooms, restrooms, hallways, and public spaces, replenishing guest supplies, checking room equipment and safety, and reporting maintenance or safety issues. The position requires a friendly, cheerful, and courteous demeanor and may include other duties assigned by management.

Requirements

High school diploma or equivalent experience.
No formal experience required.
Ability to communicate information about hotel services to guests, vendors, staff members, and management.
Physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Ability to push and pull carts.
Good vision for detailed inspection.
Manual dexterity to handle equipment and machinery.
Ability to work in a hot, humid, and noisy environment where chemicals are present.

Responsibilities

Retrieve supplies and set up cleaning carts, keeping carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, and other areas in guest rooms, public spaces, and hallways, including hard-to-reach areas.
Clean and sanitize showers, tubs, toilets, sinks, mirrors, walls, and exposed pipes in guest and public restrooms.
Replace towels, soaps, room amenities, literature, and stationery as needed.
Wash hard-floor areas by hand.
Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
Strip and remake beds with fresh linen, checking and replacing soiled bedding as needed; inspect beneath and between mattresses for soil or objects.
Check closets for cleanliness and restock guest-room supplies such as hangers, blankets, and pillows.
Vacuum guest rooms, public areas, and hallways, including underneath furniture and hard-to-reach areas; move furniture as necessary.
Inspect door and window locks and immediately alert management to unsecured or unsafe conditions.
Inspect room equipment, including televisions, lights, lamps, faucets, radios, and phones, and report room status and maintenance deficiencies in writing to the Executive Housekeeper.
Secure and maintain custody of equipment, keys, and supplies to protect hotel property.
Report missing articles, items needing repair, damage, mechanical problems, and safety hazards to the Supervisor.
Maintain a friendly, cheerful, and courteous demeanor.
Perform other duties assigned, requested, or deemed necessary by management.