Room Attendant

Courtyard by Marriot • Charlotte, NC

8d • Onsite

About The Position

As a Room Attendant, you will help ensure guests have a comfortable and memorable stay by maintaining the cleanliness and presentation of guest rooms and public areas. Duties include cleaning and sanitizing guest rooms and bathrooms, changing linens, replenishing amenities, and cleaning hotel public areas. You will respond to guest requests, report maintenance or safety concerns, follow hotel policies and procedures, assist with laundry and supply management, and perform other duties as assigned.

Previous housekeeping experience is preferred but not required. The role requires attention to detail, organizational skills, the ability to work independently and as part of a team, and the ability to lift and carry heavy objects. Flexible hours, including weekends and holidays, may be required.

Benefits for full-time hires include medical, dental, and life benefits beginning on the first day of the month following 30 days of employment, plus paid time off, a 401(k), and access to the Resort Stay Program at other Northwood Hospitality properties.

Requirements

• Previous housekeeping experience is preferred, but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to lift and carry heavy objects.
• Ability to work flexible hours, including weekends and holidays.

Nice To Haves

• Previous housekeeping experience.

Responsibilities

• Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.
• Dust and polish furniture, fixtures, and mirrors.
• Vacuum carpets and mop floors.
• Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.
• Empty trash cans and replace trash bags in guest rooms and public areas.
• Restock guest rooms with amenities, toiletries, and linens.
• Clean and maintain public areas, including hallways, stairwells, and lobbies.
• Sweep, mop, and vacuum public areas as needed.
• Wipe down surfaces and sanitize high-touch areas.
• Respond to guest requests and inquiries in a friendly and professional manner.
• Report maintenance issues or safety concerns to the appropriate department.
• Follow hotel policies and procedures.
• Assist with laundry duties as needed.
• Participate in inventory control and supply management.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Hotel discounts
• Paid time off
• Employee Assistance Program
• Life benefits
• 401(k)
• Resort Stay Program at other Northwood Hospitality properties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed