Room Attendant

Healthcare Services Group, Inc.•Glen Mills, PA

About The Position

Healthcare Services Group (HCSG) is hiring a Room Attendant in its Hotel & Environmental Services division. The role supports outstanding guest experiences by keeping hotel guest rooms and suites clean, sanitized, safe, and welcoming. Room Attendants follow company and hotel brand standards, provide cheerful guest service, and work as part of a supportive team. On-site training is provided.

Requirements

  • Ability to follow oral and written instructions and communicate effectively with supervisors, team members, and guests.
  • Strong customer service skills, personal cleanliness, and a pleasant, professional demeanor.
  • Strong time-management skills, punctuality, and willingness to perform routine cleaning tasks consistently and with attention to detail.
  • Ability to recognize workplace hazards, follow personal protective equipment measures, and safely mix and handle cleaning chemicals.
  • Ability to bend, kneel, stoop, crouch, reach overhead, twist, lift, carry, push, and pull up to 50 lbs. regularly.

Nice To Haves

  • High school diploma or equivalent.
  • At least 1 year of housekeeping or cleaning experience.

Responsibilities

  • Clean and sanitize guest rooms, suites, bathrooms, showers, tubs, sinks, and structural surfaces according to company and brand standards.
  • Change bed linens, make beds neatly, and replace soiled or damaged linens as needed.
  • Dust and vacuum furniture, appliances, and room decorations; sweep and vacuum carpets and hard flooring.
  • Replenish guest amenities, room literature, literature holders, and supplies according to hotel brand standards.
  • Inspect rooms for equipment condition and safety hazards, and promptly report maintenance needs, Do Not Disturb signs, and lost-and-found items to management.
  • Restock housekeeping carts, keep supply storage rooms clean, and transfer dirty linens safely to laundry carts.
  • Greet guests warmly, respond cheerfully to requests, and provide helpful information about hotel amenities and local attractions.
  • Follow safety, fire, security, infection control, and chemical handling procedures.

Benefits

  • Free telemedicine
  • Free prescription discount program
  • Free Employee Assistance Program (EAP)
  • PNC EarnedIt, allowing employees to get paid when needed
  • Financial wellness support from PNC Workplace Banking
  • Hands-on training and career development
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