Room Attendant

CROWNE PLAZA MELBOURNE OCEANFRONT•Melbourne, FL
•Onsite

About The Position

Responsible for cleaning and maintaining assigned guest rooms according to company procedures and at a level that meets or exceeds company standards. The role includes preparing housekeeping supplies, cleaning rooms, replenishing amenities, completing checklists, reporting room issues, and maintaining safe, orderly work areas. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, starting times, and weekly hours.

Requirements

  • Ability to bend and reach to dust, clean, make beds, and clean bathrooms.
  • Ability to stand and walk for varying lengths of time, including long periods.
  • Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
  • Ability to visually inspect rooms for cleanliness and belongings left behind by guests.
  • Written communication skills to mark completed rooms on daily paperwork.
  • Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
  • Ability to lift up to 50 pounds.
  • Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

  • Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
  • Follow knocking procedures before entering guest rooms.
  • Clean assigned guest rooms and ensure amenities are stocked.
  • Complete the entire housekeeping checklist.
  • Accurately mark cleaned rooms for supervisor inspection.
  • Report damage and hazards in guest rooms through Guestware or to the Housekeeping Coordinator.
  • Secure guest room doors when exiting.
  • Keep corridors and service areas neat.
  • Turn in lost-and-found items and guest room keys.
  • Follow company policies, safety and security rules, and fire prevention and emergency procedures.
  • Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
  • Maintain a neat, clean, and well-groomed appearance.
  • Perform related duties as requested by management and assist other housekeeping personnel when needed.

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room discounts
  • Employee food and beverage discounts
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