Room Attendant

Proper Hospitality Careers•Beverly Hills, CA

About The Position

The Room Attendant maintains the cleanliness and tidiness of assigned rooms, residences, units, and public spaces in accordance with company standards. The role also involves providing exceptional, courteous guest service and helping create memorable guest experiences. The position requires punctuality, readiness to work scheduled shifts, compliance with rest and meal break standards, and adherence to the company attendance policy.

Requirements

  • Ability to bend, stoop, squat, and stretch to perform cleaning tasks.
  • Ability to regularly lift, push, and pull up to 40 lbs.
  • Ability to stand and remain mobile for up to 4 hours at a time.
  • Punctuality and adherence to scheduled shifts, rest and meal break standards, and the company attendance policy.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Maintain the cleanliness and upkeep of assigned residences or units, and promptly report maintenance issues.
  • Clean residences and units, including making beds; changing linens and terry; cleaning bathrooms and kitchens; dusting; and vacuuming.
  • Remove used linens, towels, and amenities from rooms or suites, and restock supplies as needed.
  • Respond promptly and courteously to special guest requests, including requests for extra amenities or services.
  • Clean public areas and hallways using standard cleaning products to meet health standards.
  • Address unexpected spills and carry out special guest requests as needed.
  • Verify vacancies and initiate maintenance requests when required.
  • Welcome, greet, and assist guests while maintaining a friendly and professional demeanor.
  • Demonstrate positivity, attention to detail, and teamwork.
  • Arrive on time and ready to work for scheduled shifts, and follow rest and meal break standards and the company attendance policy.
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