Room Attendant

Valor Hospitality Partners•Wiggins, MS

About The Position

The Room Attendant cleans and prepares guest rooms and public areas to established standards of cleanliness and propriety, helping ensure guest satisfaction and maximize revenues. The role includes maintaining cleaning supplies and equipment, cleaning and sanitizing rooms and public spaces, replenishing guest amenities, inspecting room equipment and safety features, and reporting maintenance issues or hazards. The attendant maintains a friendly, courteous demeanor and protects hotel equipment, keys, supplies, and property.

Requirements

  • High school diploma or equivalent experience.
  • No formal experience required.
  • Ability to push a loaded supply cart, carry amenities and dirty linen, arrange drapery and replacement linen, and operate a vacuum.
  • Physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
  • Ability to push and pull carts.
  • Good vision for detailed inspection.
  • Manual dexterity to handle equipment and machinery.

Responsibilities

  • Retrieve supplies and set up cleaning carts; keep carts and storerooms clean and orderly.
  • Clean windows, doors, walls, closets, fixtures, public areas, and hallways, using ladders or stools when needed.
  • Clean and sanitize showers, tubs, toilets, sinks, mirrors, pipes, and restroom walls.
  • Replace towels, soaps, room amenities, literature, and stationery as needed.
  • Wash hard floor areas by hand.
  • Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
  • Strip and remake beds with fresh linen, checking bedding for cleanliness and inspecting beneath mattresses and beds.
  • Clean closets and restock guest-room supplies such as hangers, extra blankets, and pillows.
  • Vacuum rooms and public areas, moving furniture as needed to clean carpeted areas.
  • Inspect door and window locks and promptly report unsecured or unsafe situations.
  • Inspect room equipment and report room-status or maintenance deficiencies in writing to the Executive Housekeeper.
  • Secure and maintain custody of equipment, keys, and supplies.
  • Report missing articles, repair needs, damage, mechanical problems, and safety hazards to the Supervisor.
  • Communicate information about hotel services to guests, vendors, staff members, and management.
  • Maintain a friendly, cheerful, and courteous demeanor.
  • Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

  • Competitive salary.
  • Team Member Hotel Discount Program.
  • Uniforms provided.
  • Health, dental, vision, and life insurance, plus other supplemental options.
  • Paid PTO beginning after 90 days of employment.
  • Immediate eligibility for 401(k) and employer match.
  • Team Member Awards and Recognition programs throughout the year.
  • Food and beverage discounts.
  • Tuition reimbursement.
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