Room Attendant

Fairfield Inn and Suites Polaris•Westerville, OH

About The Position

Middletown Hotel Management is seeking a dedicated and detail-oriented Room Attendant to join its Housekeeping team. The role is responsible for cleaning and maintaining guest rooms and assigned areas to hotel and brand standards, helping create a welcoming and comfortable environment for guests. The position also involves maintaining housekeeping supplies and equipment, recording room status, following security and lost-and-found procedures, and reporting damage, hazards, or maintenance needs.

Requirements

Prior housekeeping or cleaning experience is preferred.
Ability to communicate effectively with guests and team members.
Strong written communication skills to mark completed rooms on daily paperwork.
Ability to stand and walk for extended periods.
Ability to lift up to 30 pounds individually and assist in moving heavier loads with team support.
Manual dexterity to operate cleaning equipment and supplies.
Ability to visually inspect rooms for cleanliness and identify guest belongings left behind.
Ability to work in a physically demanding environment with varying temperatures.

Nice To Haves

Prior housekeeping or cleaning experience.

Responsibilities

Clean and maintain assigned guest rooms in accordance with hotel and brand standards.
Keep the housekeeping cart clean and fully stocked.
Follow appropriate entry requirements for all guestrooms.
Use only hotel-approved cleaning agents and follow proper handling procedures.
Record room status on the assignment sheet and update codes by phone.
Report damage, hazards, or maintenance needs in guest rooms to the supervisor.
Ensure all guest rooms are secured at all times.
Keep chute rooms and linen rooms clean, neat, and secured.
Follow the hotel's lost and found procedures.
Sign in and sign out all assigned keys daily.