Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT • Springfield, IL

15d • $16 - $16 • Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms according to company procedures and standards. The role includes preparing housekeeping supplies, cleaning assigned rooms, replenishing amenities, completing the housekeeping checklist, and reporting room status and any hazards or damage. The attendant also helps maintain safe, orderly corridors and service areas, follows company and safety procedures, and assists other housekeeping personnel as needed. Hotel operations run 24 hours a day, seven days a week, so shift days, start times, and weekly hours may vary.

Requirements

• Ability to bend and reach to dust, clean, and make beds and bathrooms.
• Ability to stand and walk for varying lengths of time, including long periods.
• Ability to communicate with different kinds of people, provide information, answer questions, and deliver required services.
• Ability to visually inspect rooms for cleanliness and belongings left behind by guests.
• Written communication skills to mark completed rooms on daily paperwork.
• Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
• Ability to lift up to 50 pounds.
• Ability to frequently twist, bend, stoop, reach, stand, walk, talk, hear, see, and smile.

Responsibilities

• Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
• Follow knocking procedures before entering guest rooms.
• Clean assigned guest rooms and ensure amenities are replenished.
• Complete the entire housekeeping checklist.
• Accurately report clean rooms to the supervisor for inspection.
• Report room damage and hazards, such as burned-out bulbs or broken furniture and lights, using Guestware or the Housekeeping Coordinator.
• Secure guest room doors when exiting.
• Keep corridors and service areas neat.
• Turn in lost-and-found items and guest room keys.
• Follow company policies, safety and security rules, and department fire-prevention and emergency procedures.
• Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
• Maintain a neat, clean, and well-groomed appearance.
• Perform related duties requested by management and assist other housekeeping personnel when needed.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed