Room Attendant

O'Reilly Hospitality Management LLC • Springfield, MO

21d • Onsite

About The Position

The Room Attendant is responsible for cleaning guest rooms and hotel public and work areas, replenishing supplies and linens, and maintaining cleanliness and safety in accordance with company and brand standards. The role includes using cleaning equipment and chemicals, moving or arranging furniture, and responding to guest needs. The position is managed by O’Reilly Hospitality Management, LLC, at the Moxy Hotel in Springfield, Missouri. Scheduling may vary and include nights, weekends, and holidays. The work is primarily indoors and involves significant standing or walking and heavy physical effort.

Requirements

• High school education or GED.
• Ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver results.
• Ability to work well with and motivate people with varied personalities while maintaining tact and diplomacy.
• Ability to multitask and prioritize.
• Ability to meet the described physical demands, including heavy work and significant walking or standing.
• Visual acuity to determine the accuracy, neatness, and thoroughness of assigned work or make general observations of facilities or structures.

Nice To Haves

• At least one year of housekeeping experience is preferred but not required.
• Strong leadership, management, organizational, and communication skills.

Responsibilities

• Report for scheduled shifts on time and in uniform according to company policy.
• Collect and replace soiled linens for laundering in accordance with company and brand standards.
• Clean bathrooms and replenish supplies.
• Dust furniture and equipment.
• Vacuum rugs, carpets, upholstered furniture, and draperies.
• Sweep, scrub, wax, and polish floors using brooms, mops, and powered machines.
• Turn mattresses as required.
• Polish metalwork and furniture.
• Refurnish rooms with supplies, towels, and other items as required.
• Restock the cleaning cart with appropriate supplies for the shift.
• Receive and store linen supplies in the linen closet.
• Wash windows, door panels, and sills; wash walls, ceilings, and woodwork.
• Replace light bulbs as needed.
• Move and arrange furniture and hang draperies as required.
• Deliver baby cribs and roll-away beds to guest rooms as needed.
• Remove debris and clean driveways and garage areas as required.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
• Empty and transport trash and waste to disposal or recycling areas in accordance with company standards.
• Follow material safety data sheet regulations when using chemicals.
• Comply with company policies and procedures related to the position and its duties.
• Greet guests in a friendly and warm manner.
• Support the O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
• Perform other related duties as required.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time team members are eligible.
• Health, dental, vision, and life insurance.
• Paid time off, including paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay starting on day one.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED