Room Attendant

AccorHotel • Washington, DC

12d

About The Position

The Room Attendant reports to the Director of Housekeeping and provides professional, friendly, and engaging service while cleaning assigned guestrooms. Duties include dusting, making beds, removing soiled linen, retrieving clean linen, vacuuming, cleaning bathrooms and inside windows, and replenishing room supplies. The role also involves signing master keys in and out daily, using cleaning supplies and equipment properly, updating records of cleaned rooms, following departmental policies, procedures, service standards, and safety and sanitation policies, reporting maintenance needs, and arriving on time for scheduled shifts. Other duties may be assigned.

This is a permanent, full-time position at Sofitel Washington DC Lafayette Square. The schedule may require rotating morning and evening shifts, holidays, and weekends. The role involves frequent physical activity, including standing and walking throughout the shift, lifting and carrying up to 30 pounds, kneeling, pushing, and pulling, and occasional use of ladders, stairs, and ramps. The listed compensation is up to USD 29.19 per hour.

Requirements

• Warm and caring personality.
• Ability to work cohesively as part of a team with minimum supervision.
• Ability to anticipate and focus attention on guest needs while remaining professional and welcoming.
• Must be legally authorized to work in the U.S.A.; the employer is unable to assist with work authorization.
• Ability to meet rotating morning and evening schedules and work holidays and weekends as needed.
• Ability to meet the physical demands of the position, including standing and walking throughout the shift; frequent lifting and carrying up to 30 pounds; frequent kneeling, pushing, pulling, and lifting; and occasional ascending or descending ladders, stairs, and ramps.

Nice To Haves

• Previous housekeeping experience is an asset.

Responsibilities

• Provide consistently professional, friendly, and engaging service.
• Clean assigned guestrooms, including dusting, making beds, removing soiled linen, retrieving clean linen, vacuuming, cleaning bathrooms and inside windows, and replenishing supplies.
• Sign master keys in and out daily.
• Use cleaning supplies and equipment properly.
• Update and record cleaned rooms.
• Follow departmental policies, procedures, service standards, and safety and sanitation policies.
• Report to work on time and on scheduled dates.
• Report necessary maintenance items.
• Perform other duties as assigned.

Benefits

• Paid Time Off
• Medical, dental, and vision insurance
• 401(k)
• Employee benefit card offering discounted rates at Accor properties worldwide
• Learning programs through Accor Academies
• Opportunities to develop talent and grow within the property and across the world
• Corporate Social Responsibility activities
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed