Room Attendant

Sage Hospitality Group • Minneapolis, MN

4d • Onsite

About The Position

The Room Attendant cleans and prepares guest rooms to established standards of cleanliness and propriety to support guest satisfaction and maximize revenue. The role is at the AC Hotel Minneapolis Downtown, a 245-room hotel in downtown Minneapolis, and involves maintaining guest rooms, public areas, hallways, and restrooms. The attendant also checks room security and equipment, reports maintenance issues to the Executive Housekeeper, and safeguards hotel equipment and supplies. The position requires weekend work and involves sustained physical activity throughout the shift.

Requirements

• No formal education or training required.
• No prior experience required.
• Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
• Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
• Ability to lift up to 50 pounds continually throughout a shift.
• Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
• Ability to work with arms raised above the head throughout a shift.
• Ability to maneuver a fully loaded maid cart weighing up to 50 pounds throughout the workday.
• Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.
• Must be available to work weekends.

Responsibilities

• Retrieve supplies and prepare, maintain, and organize cleaning carts and storerooms.
• Clean windows, doors, walls, closets, fixtures, public areas, hallways, and hard-to-reach areas.
• Clean and sanitize showers, tubs, toilets, sinks, mirrors, and other restroom surfaces.
• Replace towels, soaps, amenities, and guest-room literature; restock room supplies.
• Wash hard-floor areas by hand.
• Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
• Strip and remake beds with clean linen; check bedding and mattress areas for soil.
• Vacuum rooms, public areas, and hallways, including beneath and around furniture.
• Inspect door and window locks and promptly alert management to unsecured or unsafe conditions.
• Inspect room equipment and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
• Secure and maintain custody of equipment, keys, and supplies.
• Maintain a friendly, cheerful, and courteous demeanor.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• $500 sign-on bonus, paid as $250 after 30 days of employment and $250 after successfully completing 90 days.
• Medical, dental, and vision insurance options for eligible associates.
• Marriott hotel discounts worldwide and Sage hotel and restaurant discounts across the U.S.
• 401(k) opportunities for all associates.
• Tuition reimbursement of up to $2,000 per calendar year.
• Discounted parking and convenient access to public transit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed